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Fast, reliable, and affordable shipping services from Korea to NORFOLK(AUSTRALIA). Shop from Korean stores and get your packages delivered safely to your doorstep.
Express shipping options available with tracking throughout the entire journey from Korea to your destination.
Professional handling and secure packaging to ensure your items arrive safely and in perfect condition.
Best shipping rates with no hidden fees. Compare our prices and see the difference.
o You can check holiday information for each country at any time at www.epost.kr. o Please note that in some countries in the Middle East, Thursday and Friday may be national holidays.
o EMS Premium In principle, post office box address (P.O.Box) cannot be accepted (delivery confirmation is not possible in the destination country) - Available when filling out and attaching a shipping consent form (EMS Premium website data room) - As an exception, applications are only accepted in some countries in the Middle East and Africa. ※ Countries not served by EMS mailbox: China, Germany, France, UK, India, Turkey, Sweden, Malaysia, etc.
o Prohibited goods specified by the UPU (Article 19 of the UPU Convention, common for commerce and parcels) - Narcotics, psychotropic substances, obscene or immoral items - Explosive or flammable substances (spray, perfume, butane gas), radioactive substances or other dangerous substances o Items whose import or distribution is prohibited in the delivery country - Items prohibited from being imported by country vary depending on the relevant laws of each country. - Food, animals and plants, herbal medicine, hay, dried fish, medicine, etc. have a wide range of interpretations, and customs clearance is determined by the relevant country, so even if received at the post office, it may be returned or discarded due to customs clearance by the relevant country. (In this case, the post office has no obligation to compensate for damages.) o Items that may pose a risk to employees or contaminate or damage other mail or postal equipment due to the nature of the contents or packaging o Valuable items such as coins, bank notes, legal tender or various non-negotiable securities, traveler's checks, processed or unprocessed platinum, gold, silver, precious stones, and jewels.
o Please note that there are many cases where food logistics are subject to customs clearance hold and disapproval decisions. o Food logistics cannot compensate for deterioration of contents (not covered by insurance). - Even if the contents are damaged due to delivery delay, only the postage costs due to the delay will be compensated. - Delivery delays due to customs clearance are excluded from postage compensation. o Food containing liquids such as kimchi, herbal medicine, fish sauce, soybean paste, etc. may be damaged or spoiled during transportation and delivery due to poor packaging, and if the contents are damaged and cannot be repackaged, they may be discarded without notifying the recipient. - In some countries, such as the United States, post-disposal notification is given to the recipient. - In the case of fermented foods, if they spoil or are damaged due to changes in temperature and pressure during transportation, they may be discarded by the customs office of the other country due to bad odor. Please add sufficient cushioning material and pack in layers to prevent contents from leaking. - Packaging method: Vinyl for kimchi > Fill only 70% of a metal packaging container (can) > Final packaging in an EMS packaging box (Styrofoam boxes cannot be used) o When discarded during customs transportation, the enclosed items may also be discarded or contaminated, so it is recommended that important and expensive items such as documents and books be sent separately. O Please note that food, cigarettes, and electronic cigarettes cannot be accepted for EMS Premium.
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Get Started Nowo Indirect losses due to non-delivery cannot be compensated, and we recommend using EMS Premium for faster delivery. o Study abroad documents will be delivered to the school Mail Room.
o When pending at customs, the recipient in the relevant country must directly clear customs (including documents). - No compensation is available for delivery delays due to customs clearance. o EMS Premium is available for customs clearance. Please contact 02-3700-5199 (Fedex).
o Acceptance of electronic products (especially mobile devices such as cell phones, computers, and laptops) is limited as they can be damaged or malfunction even with a slight impact. o If shipping is unavoidable, please pack it firmly inside and out.
o Export confirmation (computerized registration) is not possible after international mail is loaded onto an aircraft. o Please note that if you package and ship using food-related packaging boxes (agricultural produce boxes with apples, pears, sweet potatoes, etc.), customs clearance may be delayed as they are suspected to be agricultural products. o Implementation of the obligation to provide customs clearance information in advance for international mail including goods (as of January 1, 2021)
